Ticket creation troubleshooting guide

Regardless of which channel your customers use to contact you, all support requests become Zendesk Support tickets. Tickets keep track of the conversations between your customers and your agents until the issue is solved. This article pr...

By Vera Yang

• February 23, 2022 05:32

Email troubleshooting guide

This article provides a step-by-step guide to identifying and resolving the most frequently encountered email issues. Check your business rules Triggers and Automations, or business rules, are the features that control email notificati...

By Stan Jobs

• February 23, 2022 05:32